FAQ

General

Do you have any physical stores?
We only operate on-line and do don’t have any physical stores at the moment. You can however see our products in person in several cities. Please visit Where to See section to find a spot closes to your location.

When will my order be shipped?
All sets are made to order. Currently it takes us 4-6 weeks to produce and ship your order. It then takes around a week to be delivered within EU. For urgent orders please contact us directly.

Does Mleko furniture come with a guarantee?
Of course. We are sure that our furniture will make you happy for a long time. Just in case we provide 2-year guarantee for all elements.

Where is Mleko furniture produced?
All parts are produced locally in Poland.

Assemble

Is the furniture delivered assembled?
No. We ship all furniture flat packed to optimise carbon footprint. Mleko furniture is easy to assemble without tools. 

Can the furniture be dismantled after it has been assembled?
Yes! You can easily dismantle it, reconfigure, add new elements or split on set in several smaller ones.

Can I fix Mleko Shelving to a wall?
Yes, you can. Each set comes with a proper amount of security clips which you can screw to the wall.

Architects

Do you work with interior architects and designers?
Yes, we do. Please visit Downloads section to get all the technical information, 3d models and pictures that you might need. If you have any questions just let us know.

Shipping and Returns

When will my order be shipped?
All sets are made to order. Currently it takes us 4-6 weeks to produce and ship your order. It then takes around a week to be delivered within EU. For urgent orders please contact us directly.

How much does shipping cost?
It is completely free.

Do you ship outside EU?
Yes. Please contact us with your address and the furniture you are interested in and we will calculate the time and cost for you.

Is the furniture delivered assembled?
No. We ship all furniture flat packed to optimise carbon footprint. Mleko furniture is easy to assemble without tools. 

Can I return my product?
Yes, you can. If for some reason you wish to return your order, you can do so within 30 days after receipt free of charge. Please contact us for more details.

What countries do you ship to?
We ship to all countries within EU free of charge. If you wish to order to our products to any other locations let us know and we will estimate the time and costs for the shipping.